Online Therapy & Counselling Vancouver

Video Counselling For Vancouver & BC

Secure Virtual Counselling in Vancouver:

Anxiety
Depression
Trauma & PTSD
Relationship Issues
Grief & Loss
Self-Esteem/ Confidence
Anger Management
Life Transitions

What Is Online Counselling?

Online counselling (i.e. telehealth or video therapy) is a form of counselling where appointments take place using technology and the internet. This happens in real-time through the use of a computer, tablet, or phone, and an online video platform such as Zoom or Skype.

The US-based National Board of Certified Counselors (NBCC) provides a good definition of online counselling:

“the practice of professional counseling and information delivery that occurs when client and counselor are in separate or remote locations and utilize electronic means to communicate over the internet.” (NBCC, 2001, p.1)

Does Online Counselling Work?

Absolutely! Online counselling has been used as an effective way to deliver mental health support for years. Although in-person sessions are preferred by some people, the research shows that virtual counselling is just as effective.

Here are some advantages to choosing online therapy with ARC:

Meet with our therapists from the comfort and convenience of your own home;
We have a large team of clinicians with a variety of specializations and availability;
Our therapists are covered under most Extended Healthcare Benefits (EHB);
We have a physical clinic in Vancouver, which means you can stay virtual or move to in-person services once restrictions are lifted

Is Online Counselling Confidential?

Yes! At ARC we use a secure Telehealth platform that is based on our practice management software Cliniko. Video sessions on this platform are secure with end-to-end encryption using the military grade AES-256 encryption algorithm.

To help increase confidentiality we recommend you:

protect your computer/ tablet/ phone security
be mindful of where you choose to have your sessions (e.g. ideally a quiet, private location)
identify the possibility of others around you overhearing session content